7 Easy Steps on How to Check UIF Status Online

How to Check UIF Status Online?: If you are a South African employee who has contributed to the Unemployment Insurance Fund (UIF), it is important to check your UIF status regularly to ensure that you are receiving the benefits you are entitled to.

Seven Steps on How to Check UIF Status Online

In the past, checking your UIF status required a visit to a Department of Labour office, but now it can be done online, making the process more convenient and accessible. Here’s how to check your UIF status online in a few 7 simple steps:

  1. Visit the Department of Employment and Labour website: The first step is to visit the official website of the Department of Employment and Labour at www.labour.gov.za.
  2. Click on “Online Services“: Once on the website, click on the “Online Services” tab on the top menu bar.
  3. Select “UIF”: From the list of available online services, select “UIF” and click on it.
  4. Click on “UIF Online”: On the next page, you will see a list of available UIF services. Click on “UIF Online” to continue.
  5. Enter your details: You will be prompted to enter your ID number and other personal details, such as your name and contact information.
  6. Check your UIF status: After entering your details, you will be able to see your UIF status, including the date of your last payment, the amount received, and the balance remaining.
  7. Check your payment history: You can also view your payment history and see a list of all the payments made to you by the UIF.
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Checking your UIF status online is a simple and convenient way to ensure that you are receiving the benefits you are entitled to. By following these simple steps, you can check your UIF status, payment history, and ensure that all of your contributions are accounted for. It is important to note that if you have any concerns or questions about your UIF status, you should contact the Department of Employment and Labour for assistance.

How to Claim UIF in South Africa: Advice from Tshepiso

If you need to claim from the Unemployment Insurance Fund (UIF) in South Africa, Tshepiso from “Information with Tshepiso” shares helpful tips based on her own experience. She highlights common issues and gives practical advice to make the process easier.


Steps to Claim UIF Successfully

  1. Make Sure All Contracts Have Ended
    Tshepiso advises that you can only claim UIF if all your employment contracts have ended. If you are still employed under any contract, even if you are not working or earning, you cannot claim UIF. In her case, she had to ask one employer to terminate her contract early so she could qualify.
  2. Submit at the Right Labour Office
    Always submit your claim at the Department of Labour office closest to your home address. Tshepiso faced delays when she submitted at an office far from her registered address. Submitting to the correct office ensures smoother processing.
  3. Check Your Forms Carefully
    Make sure your forms are filled out clearly, with no mistakes or scratches. Tshepiso’s claim was delayed because of an error on her UI 2.8 form, which had to be redone. Always double-check your forms before submission.
  4. Ensure All Employers Are Included
    If you’ve worked for more than one company, confirm that all employers are listed in your claim. Tshepiso explains that her claim initially only included one employer, which lowered her payout. Once the second employer was added, her payment increased.
  5. Submit Monthly Claims if Needed
    If your claim is approved, you must return to the Department of Labour every month to submit a new claim form. This keeps your payments active until the end of your claim period (usually 6 months). If you miss a month, you might lose out on payments.
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Other Helpful Tips

  • If you notice any errors during the claim process, raise them immediately. Tshepiso shares how delays happened because of mistakes made by Labour Department staff. Be proactive and ask them to confirm that everything is correctly captured.
  • If you worked for more than one company, insist on verifying that all details have been correctly recorded. This can make a significant difference in the amount you receive.

Final Thoughts

The UIF process can be frustrating, especially if there are delays or mistakes. Tshepiso advises patience and careful follow-through at every stage. With persistence and by following the correct steps, you will eventually receive your benefits.

If you’re unemployed, UIF can be a lifeline, so make sure to handle the process carefully. Remember, the payments are meant for those who are genuinely unemployed. As Tshepiso says, “Follow the right procedures and make sure you qualify before claiming.”

Share this guide with others who may need help and make the process easier for everyone!

Check: Does UIF Money Expire if Not Claimed?

UIF USSD Code

​To check your UIF status using the USSD platform, you can dial *134*843# from any mobile phone. This will give you access to a menu where you can choose options related to claims, payment status, employee registration, continuation of payments, and general enquiries. This service is designed to make checking your UIF details quick and convenient without needing internet access.

What is UIF?

UIF stands for Unemployment Insurance Fund. It provides short-term relief to workers when they become unemployed or are unable to work because of maternity, adoption leave, or illness. It also provides relief to the dependents of a deceased contributor.

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How do I check my UIF status online?

To check your UIF status online, visit the Department of Labour’s UIF website. You will need to register an account if you haven’t done so, and then log in to see your current UIF claim status.

What information do I need to register on the UIF website?

You will need your South African ID number, your employment history, and your personal contact details to register on the UIF website.

Can I check my UIF status if I am not registered online?

If you are not registered online, you will need to first create an account on the UIF website to access your status and any other online services.

Is there a mobile app that I can use to check my UIF status?

Currently, there is no dedicated mobile app for UIF services. You must use the Department of Labour’s official website to manage and check your UIF status.

What should I do if I forget my login details for the UIF website?

If you forget your login details, you can reset your password using the “Forgot Password” link on the UIF website login page. You will need to provide your ID number and email address to receive reset instructions.

How often can I check my UIF status online?

You can check your UIF status online as often as needed. The system is updated regularly, so it’s a good idea to check back frequently if you are awaiting changes to your claim status.

What do I do if my UIF status has not been updated online?

If your UIF status has not been updated online, consider contacting the UIF call center or visiting a local Department of Labour office for assistance.

Can I appeal a decision if my UIF claim is denied?

Yes, if your UIF claim is denied, you can file an appeal. Information on




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